Attention Valued Frito Lay Customers - eCheck just got easier!

~ Hassel free ~ Safe & Secure ~ Paperless & Painless ~ 24/7 Account Accessibility ~ No Membership Charges or Fees ~

Frito-Lay has proudly partnered with JP Morgan Chase in order to provide our eCheck customers with 24/7 Online Account Accessibility.
That’s right, all your Frito-Lay customer account activity – is now available all in one place!
Whether you are a first-time eCheck enrollee or an existing Frito-Lay eCheck Customer, follow the simple step by step instructions below to access your Frito Lay eCheck account online.

eCheck Enrollment & Account Maintenance now Available Online! Easy as 1, 2, 3…
  1. Username is your Account# (Located on Sales Ticket)
  2. Create Your Password (New Customers - Default Password is your Zip code)
  3. You are now Ready to manage your account ONLINE.
Online Account Access – New Enrollment customers.
  • Click on the “Login” button at the bottom of this website to be automatically routed to the “Welcome” screen of our JPMorgan Chase/Frito Lay web portal.
  • 1. Input User ID: your customer account number (also referred to as your CIS#).
    - Tip: Your account number can be referenced at the top of any Frito Lay Sales Ticket/Invoice directly under the store name and address.
    2. Input Password
    - Default password for new eCheck customers = customer account number (CIS#) and 5-digit zip code
    3. Select “Login” button



  • Next, you will automatically be prompted to create a new and unique password.
    1. Re-enter your current temporary/default password in the first field (pictured below).
    2. Scroll down to enter a new and unique password
    3. Re-enter your new password a second time in order to confirm
    4. Click “Update”


  • Once you reach the “Update of Log In Credentials Complete” verification screen, click “Continue” button to be taken through your User Profile (setting up secret questions/answers)


  • You will automatically be prompted to complete you Bank Account Enrollment. Enter needed data in “ECHECK ACCOUNT INFORMATION” portion of the screen:
    1. Bank Routing #
    2. Bank Account #
    3. Reenter Bank Account #
    4. Assign a Bank Account Nickname ( for quick reference when selecting between multiple enrolled checking/savings accounts)
    5. Once complete, click the “Continue” button at the bottom of the screen


  • You will see the “Bank Account Enrollment Verification” screen. Enter each of these required fields:
    1. Enter email address
    2. Review the Terms and Conditions, and check the box to accept
    3. Click “Confirm”


  • Next you will see the “Bank Account Enrollment Confirmation” screen, and should receive a confirmation email from Frito-Lay (Subject line – Recurring Payment Confirmation for Store Payment).

Online Account Access – Existing eCheck Customers.
  • If you are ALREADY AN EXISTING Frito Lay eCheck customer accessing your online account for the very first time, please contact the Frito-Lay customer service call center at 1-888-73FRITO or email FLNAePay@pepsico.com and with your customer account number (CIS#) handy in order to receive your default password. Once you receive your default password for your online account, follow the below login instructions:

  • 1. Scroll to the bottom this page and click on the “Login” button to be automatically routed to the “Welcome” screen of our JPMorgan Chase/Frito Lay web portal.



    2. Input User ID: your customer account number (also referred to as your CIS#).
    - Tip: Your account number can be referenced at the top of any Frito Lay Sales Ticket/Invoice just below the customer name and address
    3. Input Password
    - Enter the default password provided to you per the steps above
    4. Click the “Login” button



  • Next, you will automatically be prompted to create a new, unique password
    1. Re-enter your current temporary/default password in the first field (pictured below).
    2. Scroll down to enter a new and unique password.
    3. Re-enter your new password a second time in order to confirm.
    4. Click the “Update” button.


  • Once you reach the Credentials verification screen, and update your password, click “Continue” button to be taken through your User Profile (setting up secret questions/answers).


  • You will automatically be prompted to complete you Bank Account Enrollment. Enter needed data in “eCheck account information” portion of the screen:
    1. Bank Routing #
    2. Bank Account #
    3. Reenter Bank Account #
    4. Assign a Bank Account Nickname ( for quick reference when selecting between multiple enrolled checking/savings accounts)

    Once complete, select the “Continue” button at the bottom of this screen.


  • You will see the “Bank Account Enrollment Verification” screen. Enter each of these required fields:
    1. Enter a valid email address.
    2. Review Terms and Conditions, and check the box to accept.
    3. Click “Confirm”.


  • You will see the “Bank Account Enrollment Confirmation” screen, which will be sent to you via email from Frito-Lay (Subject line – Recurring Payment Confirmation for Store Payment)

How do I change my bank account information?
  • Scroll to the bottom this page and click on the “Login” button to be automatically routed to the “Welcome” screen of our JPMorgan Chase/Frito Lay web portal.


  • 1. Input User ID: your customer account number (also referred to as your CIS#).
    - Tip: Your account number can be referenced at the top of any Frito Lay Sales Ticket/Invoice below the store name and address.
    2. Input Password
    3. Select “Login” button



  • Select the “Bank Account Enrollment” button on the left-hand menu of the payment portal screen. From the bank account list, review the status of the currently active (ACTV) bank account.
    1. Select the active bank account for which you would like to change for future eCheck payments.
    2. Once the radio button has been selected for the desired account, Click the “Update Bank Account Enrollment” button to be automatically redirected to the “Edit Bank Account” Enrollment screen.


  • Select the radio button next to eCheck as pictured below, to be prompted to enter you new bank account information. Complete the following before clicking on continue:
    1. Bank Routing #
    2. Bank Account #
    3. Re-enter Bank Account #
    4. Click “Continue”


  • You should next be prompted to the “Bank Account Enrollment Verification” screen. Enter each of these required fields:
    1. Email address.
    2. Review Terms and Conditions, and check the box to accept.
    3. Click “Confirm”


  • You will next see the “Bank Account Enrollment Confirmation” screen, and will receive confirmation via email from Frito-Lay (Subject line – Recurring Payment Confirmation for Store Payment)

Who do I talk to if I have trouble getting signed up?
  • If your issue is related to the website and your login attempts have been unsuccessful, after clicking on the LOGIN button, click on the JPMC Customer Service link and contact them for assistance.


  • For any other eCheck related issues, contact Frito-Lay at 1-888-73FRITO or by sending an email to FLNAePay@pepsico.com

Questions on billing, eligibility, etc.

Call 1-888-73FRITO and have your account number (CIS# from your Sales Ticket) available, or send an email to FLNAePay@pepsico.com

I have questions concerning certain debits from my account?

Call 1-888-73FRITO and have your account number (CIS# from your Sales Ticket) available, or send an email to FLNAePay@pepsico.com.

What is eCheck?
  • eCheck (direct debit) is an accepted method of electronic payment available to all of our Frito Lay cash and cash on delivery (COD) customers. Payment is processed via an Automated Clearing House (ACH) transaction from your designated checking and/or savings account.

  • Once successfully enrolled in the eCheck payment option, each of your future Frito Lay sales ticket invoices will be automatically processed for electronic payment (within 1-3 days) of each Frito Lay delivery.

  • The Frito Lay eCheck payment system is facilitated via a best in class and highly secure web portal, managed by a leader in the banking industry, JPMorgan Chase. Any information that you provide on the website will be provided directly to JPMorgan Chase and subject to the JPMorgan Chase Terms and Conditions, Website Terms of Use and Privacy Policy.
How does it work?
  • The amount of each eCheck ACH transaction is based on the amount due per the Frito Lay sales ticket generated at the time of product delivery from your Route Sales Representative. The total amount due per the sales ticket will equal the total funds directly debited (or credited) to your eCheck account within 1 to 3 business days of the sales ticket transaction date.

    - Each eCheck transaction will appear on your bank statement by sales ticket number.
    - All of your eCheck related transaction activity history can also be viewed on the website by logging in and viewing your customer account
    - A separate eCheck payment transaction will be processed for payment each time you receive a Frito Lay delivery.
What is the advantage to me in using eCheck?

- A secure option for the way business is done today.
- Bank account information not shared with anyone other than you.
- Easy and convenient with 24/7 Online Account Access.
- More efficient than paper checks/money order.
- Payment happens without account holder being present at time of delivery.

Who is eligible for eCheck?

1.   All Frito-Lay “Cash” customers (as indicated on each of your Frito Lay Sales Tickets).
2.   Frito-Lay “COD” customers with no outstanding balances on their account.

    -   Please note: To determine your current pay type (Cash or COD), please review the payment description as indicated on your sales ticket/invoice.
    -   Please note: Some COD customers may require direct assistance from a Frito Lay Accounts Receivable representative in order to complete their new enrollment account set-up online.

Any direct questions you may have regarding your eCheck eligibility status can be confirmed by contacting the Frito Lay customer service call center at 1-888-73FRITO or by sending an email to FLNAePay@pepsico.com.

Once I sign-up, how can I change my password

Previous user only- You have already established a password and want to change it.

  • Sign onto the website and Click on “Update Profile” on the left hand navigation bar which will show the “Edit User Profile” screen as pictured below.
  • i. Scroll down to the bottom of the Edit User Profile Screen
    ii. Click on the “Change Password” button at the bottom of the screen



  • From the “Change Password” screen, as pictured below:
    1. Enter your current password in the first field.
    2. Enter your new desired password in the second field.
    3. Re-enter your new desired password in the last remaining field to confirm your entry above.
    4. Select the “Change Password” button at the bottom of this screen.
    5. You will see the Change Password Complete screen.


  • From here you can either select Continue (and return to the Update Profile screen to make any another additional changes) or Exit the website.

How do I unenroll….

1.   Sign onto the website.
2.   Select the “Bank Account Enrollment” button on the left-hand menu of the payment portal screen.
3.   Review the bank account list, to determine the status of any active (ACTV) bank accounts, and select the account for which you would like to deactivate/un-enroll from the eCheck payment system.
4.   Once the radio button has been selected for the desired account, Click the “Stop Bank Account Enrollment ” button.

-    Please Note: Failure to un-enroll/stop bank account enrollment could cause future debits from your account to continue.



You will next be brought to the “Stop Bank Account Enrollment” Verification screen where you will need to click on the “Confirm” button to finalize the deactivation of this bank account from eCheck.


I signed up successfully on the website, so why am I still not getting eCheck sales tickets from my Sales Representative?
  • Please contact our Frito Lay Customer Service Center by calling 1-888-73FRITO. Please have a copy of a recent sales ticket/invoice handy so that we are able to more quickly assist you.
I have sold my store …….
  • You will need to stop recurring payments by un-enrolling in eCheck:

  • 1. Sign onto the website.
    2. Select the “Bank Account Enrollment” button on the left-hand menu of the payment portal screen.
    3. Select from the bank account list, review the status of any active (ACTV) bank accounts, and select the account for which you would like to deactivate/un-enroll from echeck payment system.
    4. Once the radio button has been selected for the desired account, Click the “Stop Bank Account Enrollment ” button.

    Please Note: Failure to un-enroll/stop bank account enrollment could cause future debits from your account to continue.


  • You will next be brought to the “Stop Bank Account Enrollment” Verification screen where you will need to click on the “Confirm” button to finalize the deactivation of this bank account from eCheck.

What is an eCheck return?
  • When Frito Lay requests the funds for an eCheck sales ticket from your bank and funds are not available at the time of presentment, your account will result with an eCheck return transaction. Please Note: Before this item becomes a return it is presented to your bank twice. If both attempts are unsuccessful, your Route Salesperson will advise you that he/she is required to collect a money order as payment for this unprocessed item.
How long will it take me to enroll?
  • New eCheck enrollment is quick & easy and should only take a few minutes. The primary account information you will need to have available to successfully complete your eCheck enrollment, includes:

  • 1. Your 9 digit bank routing number.
    2. Your bank account number.
    3. Your Frito Lay customer account number (CIS#).
    - Tip: To locate your customer account number (CIS#) reference your Frito-Lay Sales Ticket/Invoice.


Do I have to share my banking information?
  • Only you will have access to your banking information via the secure JP Morgan website. No one else will have access to this information.
How long will it last, once I sign up?
  • The eCheck payment option is available to you as long as you are a valid Frito Lay customer and you have not un-enrolled and/or de-activated your registered bank account from the eCheck payment system. Automatic unenrollment in the eCheck pay type will occur if more than 5 ACH NSFs (Returns) take place on your registered customer account number. Once un-enrolled, you will need to sign up again - preferably using valid banking information.

    Please Note: If your business experiences an ownership change, including termination of service, you will need to be sure you un-enroll yourself from eCheck. Failure to deactivate your registered bank account could result in invalid transactions posting against your bank account.
Do I sign up differently if I have multiple stores?
  • Each of your stores has a unique CIS # (account # from your Sales Ticket), so each will need to be setup individually on the website.
Frito Lay Contact Information:
  • 888-73FRITO
  • FLNAePay@pepsico.com
  • Reasons to contact:
    • Billing Inquiries
JP Morgan Chase Contact Information:
  • 1-866-576-4729
  • Reasons to contact:
    • Issues related to the website
    • Failed Login Attempts
    • Change Banking Information
For New eCheck enrollment/ Manage Existing Account   
By clicking LOGIN button above, you will be transferred directly to the JPMorgan Chase website. Any information that you provide on the website will be provided directly to JPMorgan Chase and subject to the JPMorgan Chase Terms and Conditions, Website Terms of Use and Privacy Policy.

Copyright 2016, Frito-Lay | Privacy policy | All Rights Reserved

Bakenets